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? How Can We Help You

.Find here the most frequently asked questions

? When will my request arrive
.It depends on the shipping company chosen and the delivery handler. We provide a group of shipping agents based in major cities, and it usually takes 1 to 3 days for the order to be confirmed

? Is there delivery outside the country
.Currently, the shipping companies we work with deliver only within the country and to a few specified cities on the delivery page. You can request delivery outside the country from the store team via WhatsApp by providing them with information about the product's weight and rates for international carriers that are not currently registered in the store

? What if there is a manufacturing defect in the product
.You must read the return policy to understand the conditions for returns and exchanges. In the case of a defect in the product, it has been agreed to return it, the shipping cost incurred by the company will be calculated, and the freight will be refunded to the customer. As for the value of the product, it will not be refunded to the customer according to the return policy